aboutus
Since 2009, Veratech has been dedicated to supporting small and medium businesses through comprehensive IT services. Our team of experts handles everything from consulting and implementation to support, maintenance, and administration, so you don't have to worry about hiring an in-house IT staff. Our cost-effective, high-performance approach is more efficient and affordable than hiring a dedicated IT professional or using a traditional outsourced service. By entrusting your IT needs to Veratech, you can focus on growing your business while we handle the technical details.
Company goal
our higher purpose
To provide excellent customer service in the information technology industry through:
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Hiring people who are aligned with our core values
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Providing a great place to work
Pursue learning & embrace change
Honesty – to oneself and to others
Urgency without shortcuts
Amity and respect for co-workers and customers
Understand -> think -> act (in that order)
Open communication (internal & external)
Responsibility (take responsibility, be responsible)
Discipline
Enjoy the work -> make fun out of the mundane
Do more with less
Core values
FAQ
Q. How do I trust Veratech with access to my sensitive data?
A. Veratech has the trust of dozens of companies, and our reputation speaks for itself but, don’t take our work for it, see what our customers say, and we would be happy to furnish you with a direct reference of your choice.
Q. How much does your service cost?
A. Our managed services are based on the number of computers there are in your company and would typically cost about the same as a low-end IT technician for accompany with about 20 computers BUT the advantages Veratech brings include:
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Multiple support persons available = no issues with attendance
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Faster response time than having a sub-contractor – we do over 90% of our work remotely, i.e. no drive time and fast problem to resolution times
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Real-time monitoring and proactive response to issues
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Experience – currently supporting over 1300 desktops and 180 servers & none of our techs have less than 5 years of active IT experience
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Value added services:
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Basic Small Business consultancy
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Annual budgeting
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Access to our principal’s over 25 years of experience
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Q. My business is too small for managed IT service?
A. No such thing. We offer the same level of service to companies with 5 computers as we do to companies with 50 computers.
Q. We have a lot of old computers – do I have to buy all new equipment, wouldn’t that cost a lot?
A. Don’t assume anything, there are lots of strategies to reduce or eliminate a big initial spend. Contact us for your free consultation.
Q. Why would I need Veratech?
A. If you would like to have a problem/stress free, secure, reliable computer network managed by a trustworthy, ethical partner – then you need Veratech’s services
Q. Does Veratech provide software?
A. Veratech only sells software from major software companies, Microsoft, Adobe, etc. but we do not pirate software or provide license keys from non-reputable suppliers. Veratech will evaluate your requirements and provide the most cost-effective solution that meets your needs. Sometimes you may have to spend in one area and not have to spend in another. E.g. with most software being cloud based, the need for servers in your office is greatly diminished – so you might have to license software/services but you will no longer need to buy a server.