Support

All plans have access to technical support persons of different abilities and experience levels, so don’t pay for an expert you don’t need BUT have one available when you do.

basic
We keep your systems up to date which improves security and monitor over 20 conditions for a low monthly cost. You get priority response for support requests at discounted hourly rates
critical components
We support, monitor, administer and maintain your critical components; switches, firewall, servers, etc. for a fixed monthly price. Support for non-critical components will receive priority support response at discounted hourly rates
the kitchen sink
We support, monitor, administer and maintain everything; network, computers, servers and core applications for a fixed monthly price. All requests are given priority response.
pay as you go
Services based on need. Sorry, no priority response – response is best effort and no discounted hourly rates