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You contact us when something is broken or not working properly. We will then fix the problem, and the service is considered "completed" once the issue is resolved. This is in contrast to our managed IT service model, where we proactively monitor and maintain your company's IT systems to prevent problems from occurring in the first place.

Break-fix IT services can include troubleshooting and resolving issues with hardware, software, networks, and other IT systems. Veratech can also provide repair or replacement of hardware as needed. This type of service is typically used by smaller companies or businesses with limited financial resources, as it allows them to outsource IT support on an as-needed basis, rather than committing to a full-time IT staff or ongoing IT support contract.

However, it has some disadvantages like lack of proactive approach, no or limited monitoring, higher costs due to emergency situations, and less control over the IT infrastructure and cost.


At Veratech, we pride ourselves on being able to offer our clients professional advice and guidance when it comes to their IT systems and infrastructure. Leveraging the extensive business and IT experience of our principal, who has over 25 years of experience in the field, we are able to provide a comprehensive evaluation of your current environment.
We take the time to thoroughly assess your current IT systems and infrastructure, looking at everything from hardware and software to network configuration and security. By doing so, we are able to identify areas where improvements can be made and recommend solutions that will help you to optimize your IT environment.
Additionally, we can also identify any deficient areas in your IT infrastructure that may be putting your business at risk. This includes identifying potential vulnerabilities in your network, as well as identifying areas where your IT systems may not be meeting industry standards or best practices.
Our goal is to provide you with actionable recommendations that will help you to improve the efficiency, reliability, and security of your IT environment. We understand that every business is unique, and we work closely with you to tailor our recommendations to meet your specific needs and goals.
In addition to providing recommendations, we can also provide support for implementing the changes and improvements suggested, as well as ongoing monitoring and maintenance to ensure that your IT environment continues to meet the needs of your business.


Security services provided by Veratech include a comprehensive suite of security measures that protect clients' systems from cyber threats. These services include anti-virus, Endpoint Detection & Response, testing, and training, all of which work together to ensure the client's systems are secure and protected.

  • Veratech provides its clients with enterprise-grade anti-virus software designed to detect, prevent, and remove malicious software, such as viruses, trojans, and malware.

  • Endpoint Detection and Response (EDR) is a security solution that monitors endpoints, such as laptops, desktops, and servers, for suspicious activities and responds to them in real-time. Our EDR solution detects, isolates, and remediates any security threats that may arise within our clients' network.

  • Testing involves assessing the security of a client's system through various tests, including vulnerability assessments and penetration testing. Regular testing should be performed to identify any potential vulnerabilities in the client's system and remediate them before a security breach occurs.

  • Training is a critical component of our security services as it helps to improve the client's security posture. Our training programs educate employees on security best practices, such as how to create strong passwords, how to identify phishing emails, and how to avoid social engineering attacks.


We sell only the most reliable and trustworthy equipment from top manufacturers. We are registered providers for:

  • HP / Aruba (desktop, laptops, thin clients, servers, switches, wireless access points)

  • Dell (desktops, laptops, servers)

  • Cisco / Cisco Meraki (switches, routers, firewalls, wireless access points)

  • Ubiquiti (switches, routers, firewalls, wireless access points)

  • Netgate (firewalls)

  • Lenovo (laptops, desktops, thin clients)


We represent companies that are the global standard for the markets they operate in – these include:

  • Microsoft (retail, volume and subscription licenses)

  • Adobe (retail, volume and subscription licenses)

  • QuickBooks (accounting for small business)

  • Jobber (Service Company Management)

  • Loyverse (Point of Sale)

  • Odoo (ERP software for medium sized businesses – offered via partnership with Nio Digital)

  • Webroot (anti-virus, DNS security)

  • Huntress (Managed Security Platform)


Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications solutions that allow businesses to be more productive than ever before. Their award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Our open standard SIP-based products offer broad interoperability throughout the industry, along with unrivalled features, flexibility and price competitiveness.


Network cabling is the backbone of all networks. A well implemented structured cabling system will provide trouble free operation for many years and, therefore, companies of all sizes should invest in this area. Through our strategic partnerships, we provide evaluation, supply and implementation of fully labelled and tested structured cabling including CAT 6 & fibre.

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